Configuring,
Managing and Troubleshooting MS Exchange Server
2010
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Overview
Elements of this syllabus are subject to change.
At the end of this five-day, instructor-led course
will provide you with the knowledge and skills
to configure and manage an Exchange Server 2010
messaging environment. This course does not require
previous Exchange Server experience, but does
require that students have significant experience
in managing Windows Server and Active Directory
services or Active Directory Domain Services (AD
DS). This course will teach you how to configure
Exchange Server 2010, as well as provide guidelines,
best practices, and considerations that will help
you optimize your Exchange Server deployment.
Audience
This course is intended for people aspiring to
be enterprise-level messaging administrators.
Others who may take this course include IT generalists
and help desk professionals who want to learn
about Exchange Server 2010. People coming into
the course are expected to have at least three
years experience working in the IT field, typically
in the areas of network administration, help desk,
or system administration. They are not expected
to have experience with previous Exchange Server
versions.
At Course Completion
After completing this course, students will be
able to:
Install and deploy Exchange Server 2010. Configure
Mailbox servers and Mailbox server components.
Manage recipient objects. Configure the Client
Access server role. Manage message transport.
Configure the secure flow of messages between
the Exchange Server organization and the Internet.
Implement a high availability solution for Mailbox
servers and other server roles. Plan and implement
backup and restore for the server roles. Plan
and configure messaging policy and compliance.
Configure Exchange Server permissions and security
for internal and external access. Monitor and
maintain the messaging system. Transition an Exchange
Server 2003 or Exchange Server 2007 organization
to Exchange Server 2010. Configure the Unified
Messaging server role and Unified Messaging components.
Implement High Availability across multiple sites
and implement Federated Sharing.
Prerequisites
Fundamental knowledge of network technologies
including Domain Name System (DNS) and firewall
technologies. Experience with the Windows Server
2003 and Microsoft Windows Server 2008 operating
systems. Experience with Active Directory directory
services in Windows Server 2003 or AD DS Windows
Server 2008. Experience managing backup and restore
on Windows Servers. Experience using Windows management
and monitoring tools such as Microsoft Management
Console, Active Directory Users and Computers,
Performance Monitor, Event Viewer, and Internet
Information Services (IIS) Administrator. Experience
using Windows networking and troubleshooting tools
such as Network Monitor, Telnet, and NSLookup.
Fundamental knowledge of certificates and Public
Key Infrastructure (PKI). Basic experience with
Windows Mobile.
Microsoft Certified Technology Specialist
Exams
This course will help the student prepare for
the following MCTS Certification exam :
Exam 70-662 - Configuring Microsoft Exchange Server
2010.
Course Materials
The student kit includes a comprehensive workbook
and a Student Materials compact disk for this
class.
Course Outline
Module 1: Deploying Microsoft Exchange Server
2010
This module describes how to prepare for, and
perform, an Exchange Server 2010 installation.
It also provides details on the Exchange Server
2010 deployment.
- Overview of Exchange Server 2010 Requirements
- Installing Exchange Server 2010 Server Roles
- Completing an Exchange Server 2010 Installation
Lab : Installing Exchange Server 2010
- Evaluating Requirements for an Exchange Server
Installation
- Preparing for an Exchange Server 2010 Installation
- Installing Exchange Server 2010
Lab : Verifying an Exchange Server 2010 Installation
- Verifying an Exchange Server 2010 Installation
Module 2: Configuring Mailbox Servers
This module describes the management tools that
you can use to manage Exchange Server 2010. It
also describes the Mailbox server role, some of
the new Exchange Server 2010 features, the most
common Mailbox server role post-installation tasks,
and public folders.
- Overview of Exchange Server 2010 Administrative
Tools
- Configuring Mailbox Server Roles
- Configuring Public Folders
Lab : Configuring Mailbox Servers
- Configuring Mailbox Databases
- Configuring Public Folders
Module 3: Managing Recipient Objects
This module describes how you can manage recipient
objects, address policies, and address lists in
Exchange Server 2010. It also describes procedures
for performing bulk management tasks in Exchange
Management Shell.
- Managing Mailboxes
- Managing Other Recipients
- Configuring E-Mail Address Policies
- Configuring Address Lists
- Performing Bulk Recipient Management Tasks
Lab : Managing Recipient Objects
- Managing Recipients
- Configuring E-Mail Address Policies
- Configuring Address Lists
- Performing Bulk Recipient Management Tasks
Module 4: Managing Client Access
This module provides details on how to implement
the Client Access server role in Exchange Server
2010.
- Configuring the Client Access Server Role
- Configuring Client Access Services for Outlook
Clients
- Configuring Outlook Web App
- Configuring Mobile Messaging
Lab : Configuring Client Access Servers for Outlook
Anywhere Access
- Configuring Client Access Servers
- Configuring Outlook Anywhere
Lab : Configuring Client Access Servers for Outlook
Web App and Exchange ActiveSync
- Configuring Outlook Web App
- Configuring Exchange ActiveSync
- Configure mobile messaging.
Module 5: Managing Message Transport
This module details how to manage message transport
in Exchange Server 2010. It also describes how
to deploy and configure the Hub Transport server.
- Overview of Message Transport
- Configuring Message Transport
Lab : Managing Message Transport
- Configuring Internet Message Transport
- Troubleshooting Message Transport
- Troubleshooting Internet Message Delivery
Module 6: Implementing Messaging Security
This module describes how to plan for and deploy
the Edge Transport server role and the security
issues related to the deployment. It also describes
how to configure secure SMTP messaging as well
as Domain Security.
- Deploying Edge Transport Servers
- Deploying an Antivirus Solution
- Configuring an Anti-Spam Solution
- Configuring Secure SMTP Messaging
Lab : Configuring Edge Transport Servers and Forefront
Protection 2010
- Configuring Edge Transport Servers
- Configuring ForeFront Protection 2010 for Exchange
Servers
Lab : Implementing Anti-Spam Solutions
- Configuring an Anti-Spam Solution on Edge Transport
Servers
Module 7: Implementing High Availability
This module describes the high availability technology
built into Exchange Server 2010 and some of the
outside factors that affect highly available solutions.
- Overview of High Availability Options
- Configuring Highly Available Mailbox Databases
- Deploying Highly Available Non-Mailbox Servers
Lab : Implementing High Availability
- Deploying a DAG
- Deploying Highly Available Hub Transport and
Client Access Servers
- Testing the High Availability Configuration
Module 8: Implementing Backup and Recovery
This module describes the backup and restore features
built into Exchange Server 2010 and considerations
for creating a suitable backup plan.
- Planning Backup and Recovery
- Backing Up Exchange Server 2010
- Restoring Exchange Server 2010
Lab : Implementing Backup and Recovery
- Backing Up Exchange Server 2010
- Restoring Exchange Server Data
- Restoring Exchange Servers (optional)
Module 9: Configuring Messaging Policy and Compliance
This module describes how to configure the Exchange
Server 2010 messaging policy and compliance features.
- Introducing Messaging Policy and Compliance
- Configuring Transport Rules
- Configuring Journaling and Multi-Mailbox Search
- Configuring Messaging Records Management
- Configuring Personal Archives
Lab : Configuring Transport Rules, Journal Rules,
and Multi-Mailbox Search
- Configuring Transport Rules
- Configuring Journal Rules and Multi-Mailbox
Search
Lab : Configuring Messaging Records Management
and Personal Archives
- Configuring Messaging Records Management
- Configuring Personal Archives
- Configure journaling and Multi-Mailbox Search.
- Configure Messaging Records Management.
- Configure Personal Archives.
Module 10: Securing Microsoft Exchange Server
2010
This module describes how to configure administrative
permissions with Role Based Access Control and
how to secure the Exchange Server configuration.
- Configuring Role Based Access Control
- Configuring Security for Server Roles in Exchange
Server 2010
- Configuring Secure Internet Access
Lab : Securing Exchange Server 2010
- Configuring Exchange Server Permissions
- Configuring a Reverse Proxy for Exchange Server
Access
Module 11: Maintaining Microsoft Exchange Server
2010
This module describes how to monitor and maintain
Exchange Server 2010. It also describes how to
troubleshoot Exchange Server when problems arise.
- Monitoring Exchange Server 2010
- Maintaining Exchange Server 2010
- Troubleshooting Exchange Server 2010
Lab : Maintaining Exchange Server 2010
- Monitoring Exchange Server 2010
- Troubleshooting Database Availability
- Troubleshooting Client Access Servers
Module 12: Upgrading from Exchange Server 2003
or Exchange Server 2007 to Exchange Server 2010
This module describes how to upgrade an existing
Exchange Server 2003 or Exchange Server 2007 organization
to an Exchange Server 2010 organization. It also
describes the various considerations for implementing
coexistence between the two messaging systems
after an Exchange Server 2010 deployment.
- Overview of Upgrading to Exchange Server 2010
- Upgrading from Exchange Server 2003 to Exchange
Server 2010
- Upgrading from Exchange Server 2007 to Exchange
Server 2010
Lab : (no lab)
Module 13: Implementing Unified Messaging
This appendix describes how Unified Messaging
integrates Exchange Server with telephony networks.
It also describes how to configure Unified Messaging.
- Overview of Telephony
- Introducing Unified Messaging
- Configuring Unified Messaging
Lab : Implementing Unified Messaging
- Installing and Configuring Unified Messaging
Features
Module 14: Advanced Topics in Exchange Server
2010
This appendix provides an overview of how to implement
a highly available Exchange Server 2010 deployment
across multiple data centers. It also describes
how to deploy Federated Sharing.
- Deploying Highly Available Solutions for Multiple
Sites
- Implementing Federated Sharing
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Managing and Troubleshooting Microsoft Exchange
Server 2010
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